Zelle and National Bank Transfers
You can transfer either with currencies or Bolívares once the amount to be canceled is approved. Payments will not be accepted after 48 hours of placing your order, if the inconvenience passes, you must request the amount to cancel again.
Point of sale
Once the amount is confirmed, you can visit our facilities to cancel through our Point of Sale and withdraw your order. Payments will not be accepted after 48 hours of placing your order, if the inconvenience passes, you must request the amount to cancel again.